CVS Caremark Rx
Stay up to date on your health.
Update for 2025-2026
Please refer to your school’s benefit coordinator or HR rep for prescription drug plan details such as copays.
Effective July 1, 2025
Your prescription drug plan is now administered through CVS Caremark in conjunction with National CooperativeRx. There is a dedicated Customer Care team available 24 hours a day, seven days a week that can be reached at 1-866-818-6911.
The CVS Caremark suite of digital tools includes an online member portal and mobile app, giving you a personal advisor for your prescriptions in the palm of your hand.
- Find a pharmacy
- View your claims history
- Download a digital pharmacy card
- View which drugs are covered under your plan
- Track how much money you have paid towards your out-of-pocket obligations
REMEMBER:
The new CVS Caremark® pharmacy benefits do not start until July 1. In the meantime, you should continue to access your pharmacy services through Capital Rx and, for mail order, Optum.

To Access The Member Website
1. Using a member ID
2. Without a member ID
CVS Caremark Mobile App – Effective July 1st
The CVS Caremark Pharmacy Benefits mobile app is a modern and user friendly experience. It is designed to empower members to understand and manage their pharmacy benefits.
- Allows members to access the CVS Caremark Formulary and other helpful tools
- Uses the latest security authentication with the ability to enable push notifications
- Keeps members informed of updated drug pricing and possible drug alternatives

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Search for the lowest cost drug at surrounding pharmacies
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Find a pharmacy
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View your claims history
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Download a digital pharmacy card
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View which drugs are covered under your plan
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Track how much money you have paid towards your out-of-pocket obligations
CVS Caremark Mail Service Pharmacy for Home Delivery
CVS Caremark® Mail Service Pharmacy can deliver 90-day supplies of medications you take regularly to your door. For even more convenience, start automatic refills, too.
Learn more at Caremark.com/Rxdelivery
Phone:
Call (866) 239-4543
CVS Caremark Mail Service Pharmacy telephone support is available 24 hours a day, 7 days a week.
E-prescribe:
Have your prescriber e-prescribe to CVS Caremark Mail Service Pharmacy.
Mail:
Complete an CVS Caremark Mail Service Pharmacy prescription order form and mail with your paper prescription to:
CVS Caremark Mail Service Pharmacy
PO Box 659541
San Antonio, TX 78265-9541
Fax:
Have your doctor fax your prescription to CVS Caremark Mail Service Pharmacy.
Fax (800) 378 0323