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Urgent Care

Program(s) overview:

Urgent Care: An urgent, not life-threatening medical issue place to be seen when your primary care provider is unavailable, or you do not have a primary care provider established.

Cost Estimator: Gives access to cost-sharing liability for covered items or services.

Know Before You Go: A comparison of what is available to you through the benefits from virtual care to emergency room visits.

Resources


Finding care near you

Get familiar with the urgent care centers and walk-in clinics in your neighborhood before you need them.

  1. Log in or register at aetna.com
  2. Click on “Find Care”
  3. Select “Urgent Care”
  4. Scroll down and select “Urgent Care Facilities”

Program overview: Urgent Care

A medical service for an illness, injury or condition serious that you would seek care right away but not severe enough that it requires an emergency room visit. Commonly known as the middle ground between primary care providers and emergency departments.

What services can I been seen for?
  • Vaccinations
  • Sprains/minor fractures
  • Cuts/stitches
  • Bronchitis
  • Lower back pain
  • Headaches
  • Burns
  • Sore throats
  • And more!
Seven great reasons to consider urgent care
  1. No appointment needed. Just walk right in.
  2. Convenient hours. Some centers are open seven days a week, with extended evening, weekend and holiday hours.
  3. Lower prices. Lower copays and out-of-pocket costs compared to ER visits.
  4. Less waiting. The average ER wait time is 2.4 hours, while urgent care visits are generally 15 to 45 minutes.
  5. Many locations. With approximately 3,432 centers nationwide (and growing), it’s easy to find one near you.
  6. Fully staffed by doctors. Centers are overseen by doctors, with doctors providing the service.
  7. Connections with local ERs. If you need more extensive care, you’ll be referred to the closest ER.
     
Non-Emergency Services Average ER Cost* Average Urgent Care Cost*
Sprains $750-$1,000 $125-$175
Flu $750-$1,000 $125-$175
Minor Cuts $750-$1,000 $125-$175
Migraines/tension headaches $750-$1,000 $125-$175
*Average retail and ER pricing. Based on Aetna average claims costs. Data accessed April 2018. For illustrative purposed only. 1 Urgent Care Locations, LLC. Urgent care center vs emergency room. Available at: urgentcarelocations.com/uregent-care-101/faq/urgent-care-center-vs-emergency-room. Accessed April 4, 2018.